FAQ

How do I place an order?

Simply choose the products of your choice and click 'add to cart'. Click 'view cart' and proceed to 'checkout'. 

Payment and Shipping

Enter your credit card details and shipping information. You can save your account details for future purchases. 

 

Secure Ordering & Payment Options

All transactions are secured and a wide range of payment options are accepted. 

Returns & Refunds

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.​

All returns must be postmarked within 10 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, place the item securely in its original packaging and mail your return to the following address:

Mybrace bvba

Attn: Returns

Molenberglei 36

2627 Schelle

Belgium

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 30 days from the receipt of your item to process your return.

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange. 

If you have any questions concerning our return policy, please contact us at: info@mybrace.be

 

 

© 2020 - Mybrace bvba - Molenberglei 36 - 2627 Schelle - Belgium - BE0688.918.249